Joseph, who is also a cheating and surveillance expert, presents a manual for the new supervisor. Focus begins with accepting the fact that the people who used to work with you now work for you so your attitude toward them has to change, followed with information about how to watch the games and dealers, what to look for in errors and/or cheating potential, what to do when players request cocktails and how to handle rating slips. Includes worksheets to make learning the trade easier. 127 Pgs. Spiralbound 2000